Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any suggestions, comments or complaints please speak to a member of staff either by calling Elliotts Pharmacy on 0161 510 0455 or alternatively you can email us on info@elliottspharmacyonline.co.uk or submit your feedback via the email form below.
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services.
You can complain to the commissioner of our services which is Greater Manchester Integrated Care Board (GMICB) contact details Telephone: 0161 357 1598, Email: gm.icp@nhs.net, Address:
NHS Greater Manchester,
Tootal,
56 Oxford St,
Manchester M1 6EU.
Customer Services: To contact them for local service issues you can email gmicb-old.customercare@nhs.net.
Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.
